Overview
The organization is the sole water provider for Selangor,Kuala Lumpur and Putrajya. Their vision is to become the leading water operator in the region. The key business strategy to achieve this outcome is to leverage digital for transforming from being a water service provider to digital water utility of the future. To align with this business strategy, the organization was looking for an L&D program that could empower executives for self-development, functional development, and demonstrate action orientation.
KNOLSKAPE proposed an integrated assessment and development intervention called “Line Manager Development Program and Executive Development Program” focused at bridging the skills gaps in Line Managers and Middle Managers on crucial competencies identified by the organization.