The solution was designed with the intent of developing leaders and an experiential learning culture within the organization
Overview
PNB Housing Finance Limited (PNBHFL) is the fastest growing Housing Finance Company in India. Headquartered in New Delhi, the organization is present in 47 cities with over 100 customer touchpoint locations across India. The Company underwent a business processย re-engineering (BPR) in 2011, and since, has witnessed a 60% Compound Annual Growth Rate in the following years. The revamped business model has transformed the company into a contemporary customer-oriented organization with brand new positioning.ย In line with this transformation and companyโs core value of โPeople Firstโ, Learning and Development has aligned its efforts to leverage best in class employee development solutions aiming to strengthen its employee capabilities to spearhead organizationโs growth and achieve business goals.
Challenge
To support the organizationโs expansion and growth plans, it was required to enable hi-potential employees to take up next level roles as Branch Heads with higher responsibilities and lead business in new geographies.
Being primarily sales driven organization and comprising of individual contributors in frontline sales, who had been stalwarts at achieving results, it was pertinent to build their leadership capabilities. People and internal & external stakeholder management skills therefore, became a key focus area.
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