WEBINAR
โ 19-23 May 2025 โ
The BFSI sector in India is slated to be the third largest sector contributing to the economy by end of year 2025 with digitalization, innovation and the competitive landscape.
As AI reshapes banking, regulations tighten, and customer expectations shift, financial professionals must adapt to capitalize on opportunities or risk falling behind. But adapting isnโt just about technology โ itโs about mindset, leadership, and innovation in a complex and agile scenario that requires one to recharge and revisit set norms.
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Future-Forward Learning: The BFSI Learning Week by KNOLSKAPEย is a 5-day enriching knowledge exchange forum designed to equip professionals to understand the nuances that drive banking, financial services, and insurance professionals navigate the demands of these dynamic times. This event shall bring together industry experts, thought leaders, and innovators to share their ideas, experiences, and perspectives on key themes such as AI, workforce transformation, customer-centric strategies, and the future of finance and people among others; across formats that include group discussions, individual keynote addresses, panel discussions on identified themes through the virtual medium.
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The event is scheduled to be held in the third week of May 2025 with topics being curated on the above themes based on the speaker mix.
The BFSI Landscape 2025-2026
Fireside Chat with Amitabh Nevatia
Navigating the Digital Disruption: Practical Upskilling Roadmap for BFSI Companies
Keynote Address by Rutindersingh Negi
From Hiring to Retention: How L&D Drives BFSI Talent Acquisition
Fireside Chat with Indrajeet Chatterjee
Measuring What Matters: The ROI on Talent Development โ Quality and Quantity
Panel Discussion with Kaustubha Parkar, VS Girish Kumar, Victor Hiwale, Sandeep Das
How L&D Can Contribute Towards Creating Business Impact
Fireside Chat with Sahil Nayar
AI, IoT & Telematics: The Future of Insurance
Keynote Address by Ramkumar Krishnamoorthy
Thinking Growth: How BFSI L&D Teams Can Scale for 10X Growth
Fireside Chat with Mark T Fernandes, Dr. Bindu K. Nambiar
Managing a Multi-Generational Workforce in BFSI: Best Practices
Panel Discussion ft. Shampa Roy, Kris Gomes, Sweata Gupta, Anupama Lal,ย Ajeita Ahuja
AI in BFSI: The Human-Machine Collaboration to Manage Innovation, CX, Regulation & Market Disruption
Fireside Chat ft. Deepak Sharma, Rajiv Jayaraman
| Fireside Chat
Mon. 19 May 2025 | 3:00 PM โ 3:45 PM
The BFSI Landscape 2025-2026
As we move through 2025, India’s Banking, Financial Services, and Insurance (BFSI) sector is undergoing a transformative shift. Powered by artificial intelligence, digitalisation, and regulatory reforms, financial institutions are not only enhancing customer experiences but also streamlining operations and redefining risk management framework. With 2025 being a key year for new ideas, this session will highlight the crucial role the sector plays in transforming the economic landscape of the nations around the world.
Guest Speaker
Amitabh Nevatia
Chief Financial Officer
HSBC India
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Host
Manu Nanda
Chief Business Officer
Middle East, India & Global Partnerships
KNOLSKAPE
| Keynote Address
Mon. 19 May 2025 | 4:00 PM โ 5:00 PM
Navigating the Digital Disruption: Practical Upskilling Roadmap for BFSI Companies
This session outlines a strategic roadmap for BFSI organizations to future-proof their workforce amidst rapid digital transformation. The address will explore how upskilling initiatives aligned with real-time business needs can help organizations remain competitive, compliant, and customer-ready.
Guest Speaker
Rutindersingh Negi
Senior Head โ Human Resources
Bajaj Finance Limited
Moderator
Meghdoot Bose
Sr. AVP – Growth
KNOLSKAPE
| Fireside Chat
Tue. 20 May 2025 | 10:00 AM โ 11:00 AM
From Hiring to Retention: How L&D Drives BFSI Talent Acquisition
This candid discussion will explore how Learning & Development is evolving into a key differentiator in the talent acquisition cycle. The session will explore how L&D is attracting digitally-savvy professionals to retaining high performers, and playing a central role in shaping employer brand, onboarding journeys, and long-term engagement strategies.
Guest Speaker
Indrajeet Chatterjee
Talent Aquisition Leader
in Big 4
Speakers
Anique Khan
Director – Growth
KNOLSKAPE
| Panel Discussion
Tue. 20 May 2025 | 04:00 PM โ 05:00 PM
Measuring What Matters: The ROI on Talent Development โ Quality and Quantity
This panel brings together L&D leaders to discuss effective frameworks for evaluating the ROI of learning programs in BFSI. The session will tackle both quantitative metrics (performance, retention, business impact) and qualitative insights (engagement, capability shifts).
Host
Manu Nanda
Chief Business Officer
Middle East, India & Global Partnerships
KNOLSKAPE
Guest Speaker
Kaustubha Parkar
Head of Learning and Development
Piramal Capital & Housing Finance Ltd.
Guest Speaker
VS Girish Kumar
SVP HR L&D – Head Leadership & Professional Development and Digital Learning
HDFC Bank
Guest Speaker
Victor Hiwale
CLO
RBL Bank
Guest Speaker
Sandeep Das
SVP & Head
Domain Training
Kotak Mahindra Bank Limited
| Fireside Chat
Wed. 21 May 2025 | 10:00 AM โ 11:00 AM
How L&D can contribute towards creating Business Impact
This session examines the pivotal role L&D plays in driving measurable business outcomes. Panelists will discuss how learning strategies can be integrated with business goals to foster innovation, enhance productivity, and prepare organizations for regulatory and market changes.
Speakers
Sahil Nayar
HR Leader and Influencer
| Keynote Session
Wed. 21 May 2025 | 04:00 PM โ 05:00 PM
AI, IoT & Telematics: The Future of Insurance
As technology transforms the insurance landscape, traditional skills are being replaced by digital, analytical, and customer-centric capabilities. This session explores the evolving skillsets needed across underwriting, claims, sales, and customer service functions.
Guest Speaker
Ramkumar Krishnamoorthy
EVP & Chief of L&D
SBI Life Insurance
| Fireside Chat
Thu. 22 May 2025 | 10:00 AM โ 10:45 AM
Thinking Growth: How BFSI L&D Teams Can Scale for 10X Growth
This conversation spotlights how L&D teams can enable exponential organizational growth by adopting scalable frameworks, tech-enabled learning platforms, and personalized development paths. The session will explore how to cultivate leadership at every level, embed learning into everyday work, and align with growth ambitions, especially in highly regulated, fast-changing BFSI environments.
Guest Speaker
Mark T Fernandes
Executive Vice President,
Human Resources & Head Organisation Development, Employee Experience, DE&I, and Talent Management
Kotak Mahindra
Life Insurance Company Ltd.
Guest Speaker
Dr. Bindu K. Nambiar
Head – Leadership Academy
Union Bank of India
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| Panel Discussion
Fri. 23 May 2025 | 02:30 PM โ 03:30 PM
Managing a Multi-Generational Workforce in BFSI: Best Practices
Multiple generations comprise todayโs workforce, and each has varied work habits, expectations, and communication styles. Employers who implement strategies that optimize a multigenerational workforce can bolster their business goals. The presence of multiple generations expands the pool of available talent and shifts its demographics. Still, many employers have not placed a significant focus on taking advantage of this.
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This enriching session focuses on leveraging the views of 4 senior leaders who navigate through practical dilemmaโs everyday in catering to multi generational workforces and emerge successful in bringing out the best in them.
Guest Speaker
Shampa Roy
DVP L&D
Bajaj Allianz Life Insurance Company
Guest Speaker
Sweata Gupta
AVP and Head Organisation Development and Inclusion
Aegeas Federal
Guest Speaker
Ajeita Ahuja
Senior Vice President
Learning & Development
Axis Bank
Guest Speaker
Kris Gomes
Chief Learning Officer
Avendus
Guest Speaker
Anupama Lal
Head of Learning & Culture
KPMG in Asia Pacific
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| Fireside Chat
Fri. 23 May 2025 | 05:00 PM โ 05:30 PM
AI in BFSI: The Human-Machine collaboration to manage Innovation, Customer Experience, Regulation & Market Disruption โ all at once!
This forward-looking session explores how AI can work hand-in-hand with human intelligence to transform the BFSI sector. From hyper-personalized customer experiences to regulatory compliance and operational efficiency, AI is redefining possibilities. The speakers will share how leaders can architect balanced, ethical, and effective human-AI ecosystems that accelerate innovation.
Speaker
Deepak Sharma
Digital Leader, CXO Advisor,
and Board Member
Suryoday Small Finance Bank
and Experian India
Speaker
Rajiv Jayaraman
Founder & CEO
KNOLSKAPE
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Gain Future-Ready Skills and Insights
Stay ahead of the curve as the BFSI sector undergoes massive digital transformation. Learn how AI, automation, and analytics are redefining financial services, and walk away with actionable insights to future-proof your career and organization.
Learn from the Best in the Industry
Engage with top minds in the BFSI space โ industry veterans, technology innovators, and thought leaders who are shaping the future of finance. Get exclusive access to their perspectives on navigating disruption, embracing innovation, and driving sustainable growth.
Upgrade Your Leadership Mindset
Itโs not just about tools and tech โ itโs about transformation. Reframe your approach to change with powerful lessons in agility, resilience, and people leadership in the face of complexity and volatility.
Real-World Use Cases and Trends
Decode real-world case studies on AI adoption, customer-centric banking, workforce transformation, and regulatory innovation โ helping you bridge the gap between theory and practical implementation.
Flexible, Immersive Learning
Designed for busy professionals, the 5-day virtual format offers a rich mix of keynote addresses, panel discussions, and group conversations, allowing you to learn, interact, and grow without stepping away from your core responsibilities.
Build Connections that Matter
Network with peers across the BFSI landscape who are on a similar transformation journey. Exchange ideas, solve challenges together, and create opportunities for long-term collaboration.
CXOs & Business Leadersย driving transformation in BFSI
HR & L&D Headsย focused on talent and workforce agility
Digital & Innovation Leadersย shaping the future of finance
Risk & Compliance Expertsย navigating a changing regulatory landscape
Functional Headsย in Ops, Product, CX, Analytics & more
Emerging Leaders & HiPosย ready to lead in a digital-first world
In short, if you are building the future of BFSI, this is for you!
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KNOLSKAPE is a global leader in experiential learning with a mission to help organizations and employees become future ready. Using a large award-winning portfolio of simulations aligned with 100+ competencies and cutting-edge talent intelligence, KNOLSKAPE produces stellar outcomes for more than 375+ organizations across 75 countries. Driven by research and thought leadership, KNOLSKAPE offers its products and solutions in a flexible subscription model powered by omni-channel delivery.
ยฉ2021 KNOLSKAPE. Developed by:ย Xenia Consulting
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