WEBINAR

โ€“ 19-23 May 2025 โ€“

Future-Forward Learning:
BFSI Learning Week

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Hours
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The BFSI sector in India is slated to be the third largest sector contributing to the economy by end of year 2025 with digitalization, innovation and the competitive landscape.


As AI reshapes banking, regulations tighten, and customer expectations shift, financial professionals must adapt to capitalize on opportunities or risk falling behind. But adapting isnโ€™t just about technology โ€” itโ€™s about mindset, leadership, and innovation in a complex and agile scenario that requires one to recharge and revisit set norms.

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Future-Forward Learning: The BFSI Learning Week by KNOLSKAPEย is a 5-day enriching knowledge exchange forum designed to equip professionals to understand the nuances that drive banking, financial services, and insurance professionals navigate the demands of these dynamic times. This event shall bring together industry experts, thought leaders, and innovators to share their ideas, experiences, and perspectives on key themes such as AI, workforce transformation, customer-centric strategies, and the future of finance and people among others; across formats that include group discussions, individual keynote addresses, panel discussions on identified themes through the virtual medium.

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The event is scheduled to be held in the third week of May 2025 with topics being curated on the above themes based on the speaker mix.

Week at a Glance

Mon. 19 May 2025
3:00 PM โ€“ 3:45 PM

The BFSI Landscape 2025-2026
Fireside Chat with Amitabh Nevatia

Mon. 19 May 2025
4:00 PM โ€“ 5:00 PM

Navigating the Digital Disruption: Practical Upskilling Roadmap for BFSI Companies
Keynote Address by Rutindersingh Negi

Tue. 20 May 2025
10:00 AM โ€“ 11:00 AM

From Hiring to Retention: How L&D Drives BFSI Talent Acquisition
Fireside Chat with Indrajeet Chatterjee

Tue. 20 May 2025
4:00 PM โ€“ 5:00 PM

Measuring What Matters: The ROI on Talent Development โ€“ Quality and Quantity
Panel Discussion with Kaustubha Parkar, VS Girish Kumar, Victor Hiwale, Sandeep Das

Wed. 21 May 2025
10:00 AM โ€“ 11:00 AM

How L&D Can Contribute Towards Creating Business Impact
Fireside Chat with Sahil Nayar

Wed. 21 May 2025
4:00 PM โ€“ 5:00 PM

AI, IoT & Telematics: The Future of Insurance
Keynote Address by Ramkumar Krishnamoorthy

Thu. 22 May 2025
10:00 AM โ€“ 10:45 AM
Thinking Growth: How BFSI L&D Teams Can Scale for 10X Growth
Fireside Chat with Mark T Fernandes, Dr. Bindu K. Nambiar
Fri. 23 May 2025
02:30 PM โ€“ 03:30 PM
Managing a Multi-Generational Workforce in BFSI: Best Practices
Panel Discussion ft. Shampa Roy, Kris Gomes, Sweata Gupta, Anupama Lal,ย Ajeita Ahuja
Fri. 23 May 2025
05:00 PM โ€“ 05:45 PM

AI in BFSI: The Human-Machine Collaboration to Manage Innovation, CX, Regulation & Market Disruption
Fireside Chat ft. Deepak Sharma, Rajiv Jayaraman

Session Details

| Fireside Chat

Mon. 19 May 2025 | 3:00 PM โ€“ 3:45 PM

The BFSI Landscape 2025-2026

As we move through 2025, India’s Banking, Financial Services, and Insurance (BFSI) sector is undergoing a transformative shift. Powered by artificial intelligence, digitalisation, and regulatory reforms, financial institutions are not only enhancing customer experiences but also streamlining operations and redefining risk management framework. With 2025 being a key year for new ideas, this session will highlight the crucial role the sector plays in transforming the economic landscape of the nations around the world.

Guest Speaker

Amitabh Nevatia CFO HSBC BFSI Learning Week by KNOLSKAPE

Amitabh Nevatia

Chief Financial Officer
HSBC India

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Host

Manu Nanda - Chief Business Officer, Middle East, India & Global Partnerships - KNOLSKAPE

Manu Nanda

Chief Business Officer
Middle East, India & Global Partnerships
KNOLSKAPE

| Keynote Address

Mon. 19 May 2025 | 4:00 PM โ€“ 5:00 PM

Navigating the Digital Disruption: Practical Upskilling Roadmap for BFSI Companies

This session outlines a strategic roadmap for BFSI organizations to future-proof their workforce amidst rapid digital transformation. The address will explore how upskilling initiatives aligned with real-time business needs can help organizations remain competitive, compliant, and customer-ready.

Guest Speaker

KNOLSKAPE - BFSI Learning Week - Rutindersingh Negi, Head of Learning & Development, Bajaj Finserv

Rutindersingh Negi

Senior Head โ€“ Human Resources
Bajaj Finance Limited

Moderator

Meghdoot Bose - Sr. AVP - Growth - KNOLSKAPE

Meghdoot Bose

Sr. AVP – Growth
KNOLSKAPE

| Fireside Chat

Tue. 20 May 2025 | 10:00 AM โ€“ 11:00 AM

From Hiring to Retention: How L&D Drives BFSI Talent Acquisition

This candid discussion will explore how Learning & Development is evolving into a key differentiator in the talent acquisition cycle. The session will explore how L&D is attracting digitally-savvy professionals to retaining high performers, and playing a central role in shaping employer brand, onboarding journeys, and long-term engagement strategies.

Guest Speaker

Indrajeet Chatterjee, Senior Associate Director - KPMG India & Talent Acquisition Leader in Big 4 - KNOLSKAPE BFSI Learning Week

Indrajeet Chatterjee

Talent Aquisition Leader
in Big 4

Speakers

Anique Khan - Director, Growth at KNOLSKAPE

Anique Khan

Director – Growth
KNOLSKAPE

| Panel Discussion

Tue. 20 May 2025 | 04:00 PM โ€“ 05:00 PM

Measuring What Matters: The ROI on Talent Development โ€“ Quality and Quantity

This panel brings together L&D leaders to discuss effective frameworks for evaluating the ROI of learning programs in BFSI. The session will tackle both quantitative metrics (performance, retention, business impact) and qualitative insights (engagement, capability shifts).

Host

Manu Nanda - Chief Business Officer, Middle East, India & Global Partnerships - KNOLSKAPE

Manu Nanda

Chief Business Officer
Middle East, India & Global Partnerships
KNOLSKAPE

Guest Speaker

Kaustubha Parkar, Piramal Capital and Housing - KNOLSKAPE BFSI Learning Week

Kaustubha Parkar

Head of Learning and Development
Piramal Capital & Housing Finance Ltd.

Guest Speaker

VS Girish Kumar, HDFC Bank - KNOLSKAPE BFSI Learning Week

VS Girish Kumar

SVP HR L&D – Head Leadership & Professional Development and Digital Learning
HDFC Bank

Guest Speaker

Victor Hiwale - KNOLSKAPE BFSI Learning Week

Victor Hiwale

CLO
RBL Bank

Guest Speaker

Sandeep Das, Kotak Mahindra Bank - KNOLSKAPE BFSI Learning Week

Sandeep Das

SVP & Head
Domain Training
Kotak Mahindra Bank Limited

| Fireside Chat

Wed. 21 May 2025 | 10:00 AM โ€“ 11:00 AM

How L&D can contribute towards creating Business Impact

This session examines the pivotal role L&D plays in driving measurable business outcomes. Panelists will discuss how learning strategies can be integrated with business goals to foster innovation, enhance productivity, and prepare organizations for regulatory and market changes.

Speakers

KNOLSKAPE BFSI Learning Week - Sahil Nayar, HR Leader and Influencer

Sahil Nayar

HR Leader and Influencer

| Keynote Session

Wed. 21 May 2025 | 04:00 PM โ€“ 05:00 PM

AI, IoT & Telematics: The Future of Insurance

As technology transforms the insurance landscape, traditional skills are being replaced by digital, analytical, and customer-centric capabilities. This session explores the evolving skillsets needed across underwriting, claims, sales, and customer service functions.

Guest Speaker

Ramkumar Krishnamoorthy, EVP & Chief of L&D, SBI Life Insurance - KNOLSKAPE BFSI Learning Week

Ramkumar Krishnamoorthy

EVP & Chief of L&D
SBI Life Insurance

| Fireside Chat

Thu. 22 May 2025 | 10:00 AM โ€“ 10:45 AM

Thinking Growth: How BFSI L&D Teams Can Scale for 10X Growth

This conversation spotlights how L&D teams can enable exponential organizational growth by adopting scalable frameworks, tech-enabled learning platforms, and personalized development paths. The session will explore how to cultivate leadership at every level, embed learning into everyday work, and align with growth ambitions, especially in highly regulated, fast-changing BFSI environments.

Guest Speaker

Mark T Fernandes, Wipro - KNOLSKAPE BFSI Learning Week

Mark T Fernandes

Executive Vice President,
Human Resources & Head Organisation Development, Employee Experience, DE&I, and Talent Management
Kotak Mahindra
Life Insurance Company Ltd.

Guest Speaker

Dr. Bindu K. Nambiar

Head – Leadership Academy
Union Bank of India

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| Panel Discussion

Fri. 23 May 2025 | 02:30 PM โ€“ 03:30 PM

Managing a Multi-Generational Workforce in BFSI: Best Practices

Multiple generations comprise todayโ€™s workforce, and each has varied work habits, expectations, and communication styles. Employers who implement strategies that optimize a multigenerational workforce can bolster their business goals. The presence of multiple generations expands the pool of available talent and shifts its demographics. Still, many employers have not placed a significant focus on taking advantage of this.

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This enriching session focuses on leveraging the views of 4 senior leaders who navigate through practical dilemmaโ€™s everyday in catering to multi generational workforces and emerge successful in bringing out the best in them.

Guest Speaker

Shampa Roy - Bajaj Allianz - KNOLSKAPE BFSI Learning Week

Shampa Roy

DVP L&D
Bajaj Allianz Life Insurance Company

Guest Speaker

Sweata Gupta - KNOLSKAPE BFSI Learning Week

Sweata Gupta

AVP and Head Organisation Development and Inclusion
Aegeas Federal

Guest Speaker

Ajeitha Ahuja - Axis

Ajeita Ahuja

Senior Vice President
Learning & Development
Axis Bank

Guest Speaker

Kris Gomes

Chief Learning Officer
Avendus

Guest Speaker

Anupama Lal, KPMG China - KNOLSKAPE BFSI Learning Week

Anupama Lal

Head of Learning & Culture
KPMG in Asia Pacific
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| Fireside Chat

Fri. 23 May 2025 | 05:00 PM โ€“ 05:30 PM

AI in BFSI: The Human-Machine collaboration to manage Innovation, Customer Experience, Regulation & Market Disruption โ€“ all at once!

This forward-looking session explores how AI can work hand-in-hand with human intelligence to transform the BFSI sector. From hyper-personalized customer experiences to regulatory compliance and operational efficiency, AI is redefining possibilities. The speakers will share how leaders can architect balanced, ethical, and effective human-AI ecosystems that accelerate innovation.

Speaker

Deepak Sharma, Digital Leader, Advisor, and Board Member Experian India - KNOLSKAPE BFSI Learning Week

Deepak Sharma

Digital Leader, CXO Advisor,
and Board Member
Suryoday Small Finance Bank
and Experian India

Speaker

Rajiv Jayaraman, Founder and CEO, KNOLSKAPE

Rajiv Jayaraman

Founder & CEO
KNOLSKAPE

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Whatโ€™s in it for you?

Gain Future-Ready Skills and Insights
Stay ahead of the curve as the BFSI sector undergoes massive digital transformation. Learn how AI, automation, and analytics are redefining financial services, and walk away with actionable insights to future-proof your career and organization.

Learn from the Best in the Industry
Engage with top minds in the BFSI space โ€” industry veterans, technology innovators, and thought leaders who are shaping the future of finance. Get exclusive access to their perspectives on navigating disruption, embracing innovation, and driving sustainable growth.

Upgrade Your Leadership Mindset
Itโ€™s not just about tools and tech โ€” itโ€™s about transformation. Reframe your approach to change with powerful lessons in agility, resilience, and people leadership in the face of complexity and volatility.

Real-World Use Cases and Trends
Decode real-world case studies on AI adoption, customer-centric banking, workforce transformation, and regulatory innovation โ€” helping you bridge the gap between theory and practical implementation.

Flexible, Immersive Learning
Designed for busy professionals, the 5-day virtual format offers a rich mix of keynote addresses, panel discussions, and group conversations, allowing you to learn, interact, and grow without stepping away from your core responsibilities.

Build Connections that Matter
Network with peers across the BFSI landscape who are on a similar transformation journey. Exchange ideas, solve challenges together, and create opportunities for long-term collaboration.

Who Should Attend?

CXOs & Business Leadersย driving transformation in BFSI

HR & L&D Headsย focused on talent and workforce agility

Digital & Innovation Leadersย shaping the future of finance

Risk & Compliance Expertsย navigating a changing regulatory landscape

Functional Headsย in Ops, Product, CX, Analytics & more

Emerging Leaders & HiPosย ready to lead in a digital-first world

In short, if you are building the future of BFSI, this is for you!

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About KNOLSKAPE

KNOLSKAPE is a global leader in experiential learning with a mission to help organizations and employees become future ready. Using a large award-winning portfolio of simulations aligned with 100+ competencies and cutting-edge talent intelligence, KNOLSKAPE produces stellar outcomes for more than 375+ organizations across 75 countries. Driven by research and thought leadership, KNOLSKAPE offers its products and solutions in a flexible subscription model powered by omni-channel delivery.

ยฉ2021 KNOLSKAPE. Developed by:ย Xenia Consulting

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