Design Thinking
Design thinking is a methodology as well as an ideology. For the consumer to have a positive experience and receive the results they desire, difficult problems must be solved in a user-centric manner.ย
ย
This idea was developed as a means of applying the methods and strategies that designers employ to issues and niches that they generally avoid.ย
ย
Since the idea has expanded from being solely focused on design to being used in a variety of disciplines, including engineering, architecture, and even business, the term “design thinking” has gained popularity.ย
ย
For instance, thinking like a designer can help solve challenges with organizational development and design, business or marketing problems within a company, or concerns that don’t truly fit within the design category. Design thinking aids in consumer attention and helps you determine their true needs and wants from a business standpoint.ย
The 4 Ds of Design Thinking
DISCOVER
The best way to discover a problem is to interact with people in their natural environment, look at the world in a fresh way, notice new things and gather insights.
ย
This acts as a sample to understand how a larger population will react to what you have for them.ย
DEFINE
When the problem is discovered, answer the following questions to develop a clear brief that frames the fundamental design challenge:ย
๐ฆ Which matters most?ย
๐ฆ Which should we act on first?ย
๐ฆ What is feasible?ย
ย
While defining a problem, one needs to take care as a designer that youโre designing a product around a user not trying to program a user around a product.ย
DEVELOP
In this stage, the concepts are created, prototyped, tested and iterated at this stage. This process of trial and error helps designers to refine their ideas by reducing risk. Also, in this step, different departments (engineers, developers, designers) are put together that helps in speeding up problem-solving.ย
ย
Microsoft calls this โImplementโ while Virgin Atlantic Airways called it โDesignโ. Microsoftโs philosophy is that designers should โeat their own dog foodโ which means designers are to use their own creations in their work, so they can be in the userโs shoes.ย
ย
Some methods used in developing ideas are:ย
๐ฆ Brainstormingย
๐ฆ Mind mappingย
๐ฆ Visualizationย
๐ฆ Laddering techniqueย
๐ฆ Making of different scenariosย
DELIVER
This stage is equally important to be addressed. Many excellent product flounder because of poor delivery. At this stage, the resulting project (a product, service, or environment) is finalized, produced, and launched.ย
KNOLSKAPE's Design Leadership Course
With more and more organizations embracing unbounded innovation, the landscape calls for grooming a new kind of leader. As innovation becomes a way of life for organizations, and employees across levels are empowered to bring their creative selves to work, leaders will be called upon to demonstrate new mindsets and skillsets to encourage unbounded innovation. KNOLSKAPEโs Design Leadership course helps leaders reboot the way we think about driving innovation in our organizations.ย
COURSE OUTLINE
Who is a Design Leader?ย
- Exponential Mindsetย
- Innovative Solutioningย
- Being Inclusiveย
- Calculated Risk Takingย
- Bringing it All Togetherย
KNOLSKAPE's Driving Innovation through
Design Thinking Course
People who can solve thorny business problems for their customers are valuable assets to their organizations. This simulation-based course helps leaders develop their abilities to identify problems, generate ideas, design solutions and drive greater value to customers by thinking beyond the boundaries of tried and tested possibilities.ย
COURSE OUTLINE
- Examples to show how businesses have harnessed Design Thinkingย
- The Design Thinking processย
- Critical elements of Design Thinkingย
- Types of innovationย
- Steps and barriers to implementing innovationย
- Simulation Playย
- Debrief sessionย
Design Thinking Simulation
The Design Thinking Simulation is a part of KNOLSKAPE’s Driving Innovation through Design Thinking Course. It is designed to help learners change the way they approach problems and problem solving. The simulation puts learners in the role of a leader of a business that has been facing severe growth concerns and challenges them to achieve rapid growth and great customer experience in a short span of time.ย
USE CASES
For ICs, Hi-pots and managers to drive innovation with a customer-centric mindset and approach while solutioning.
For leaders and managers to cultivate a culture of innovation structured around the Design Thinking process.
For leaders to understand how to help their teams generate innovative solutions, objectively assess these solutions and develop successful go-to-market strategies using Design Thinking.
Getting Started
Customers today want individualized interactions that respond to their unique needs swiftly and logically. Want to create better user interfaces for your digital products or services? The adoption of a design-thinking attitude is then crucial.ย
ย
You’ll be able to design goods that satisfy your clients’ needs and stand out in the crowded digital market of today.ย
Wish to learn more about KNOLSKAPEโs Design Thinking course?ย
Stay Ahead of the Learning Curve!
Sign up for our free newsletters, including tips to improve workforce capability through technology. We don’t spam!
About KNOLSKAPE
KNOLSKAPE is a global leader in experiential learning with a mission to help organizations and employees become future ready. Using a large award-winning portfolio of simulations aligned with 100+ competencies and cutting-edge talent intelligence, KNOLSKAPE produces stellar outcomes for more than 375+ organizations across 75 countries. Driven by research and thought leadership, KNOLSKAPE offers its products and solutions in a flexible subscription model powered by omni-channel delivery.
ยฉ2021 KNOLSKAPE. Developed by:ย Xenia Consulting