Human response to AI : 3 Possible Scenarios



Human response to AI : 3 Possible Scenarios

– Sethu M, SVP – Growth, KNOLSKAPE

Showcasing immersive tech based learning capabilities was bound to throw up some interesting conversations, here’s one such conversation I had with a visitor to our stall at TechHR2017.

Your AI based learning stuff is so cool but the moment I adopt it, I’ll lose my job and that’s not cool”, an HR practitioner to me.

Her concern was valid because she was not the only who spoke to me on these lines at TechHR. With almost 20% of the companies there talking about AI for Recruitment, AI for learning, AI for Performance, how can someone not think that way?

I took a moment and I answered her. After hearing me out, She smiled and said, “That’s a new perspective and gives me a new direction to think. Let’s talk soon” and she left.

What I shared with her, I’m sharing with you.

Gary Kasparov, the world chess champion, in 1997, lost to IBM’s Deep Blue, a super computer. It was a MAN VS MACHINE scenario and the machine won.

Fast forward, in mid 2000, Kasparov concluded that the ‘edge’ Deep blue had over him was that it had access to decades of data and could analyze 200 million moves a second. Deep blue by itself isn’t that smart is what he signaled. So, he proposed in 2015, that he attach himself to a computer, sort of a cyborg, and then take on the chess supercomputer. (NOTE: Such a system – a kind of chess cyborg – could elevate even novice players to greatness.) Guess what happened? Kasparov Won!

Humans playing alongside machines are thought of as the strongest chess-playing entities possible. So,  instead of the computer always being the opponent, what if it were designed to assist a human player so that the advantages of both kinds of brains were used at once?

This is what, at KNOLSKAPE, we call as the era of ‘AND’ and not ‘VS’.

When you get to the point of thinking it is a zero sum game where it’s you vs the machine, rest assured, it’s the machine always because tech gets better and cheaper overtime.

When you get to the point of thinking it is a positive sum game to make business better, then it’s you and the machine and everyone wins in the process.

About the author

Sethu Meenakshisundaram is the Senior Vice President – Growth, India and Middle East at KNOLSKAPE. He joined KNOLSKAPE as the first dozen employees and has been instrumental in scaling up the Organization to 100+ employees across 4 countries. He has had the privilege of working with more than half of KNOLSKAPE’s 200+ clientele in 20 countries. Prior to KNOLSKAPE, Sethu has worked in telecommunication and financial services domain in Singapore, Middle East and India.

Sethu graduated with a degree in Electronics & Communication from Amrita Vishwa Vidyapeetham (Amrita University), Coimbatore, followed by an MBA from S P Jain School of Global Management in Singapore.


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KNOLSKAPE is a global leader in experiential learning with a mission to help organizations and employees become future ready. Using a large award-winning portfolio of simulations aligned with 100+ competencies and cutting-edge talent intelligence, KNOLSKAPE produces stellar outcomes for more than 375+ organizations across 75 countries. Driven by research and thought leadership, KNOLSKAPE offers its products and solutions in a flexible subscription model powered by omni-channel delivery.

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